Are We a Good Fit?

Our Vaccine Policy follows the schedule outlined by the Centers for Disease Control and Prevention and the American Academy of Pediatrics.

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics.

We do not routinely prescribe antibiotics over the phone as we do not believe that is good medicine. We will prescribe an antibiotic when we believe it is an appropriate treatment.

We work hard to provide comprehensive medical care and serve as your medical home. To that end, we prefer that you contact our office FIRST before seeking specialty care, or heading to another provider for urgent care. We want to be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping to coordinate your care.

Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we may stay informed and have the most up-to-date information in your medical record.

Our practice is striving to be efficient through the use of technology. You will be encouraged to consult our website, register for and use our patient portal, and effectively use automated reminders for appointments and for routine care/immunizations that are due.

We make every effort to meet the needs of our patients, but we are a small practice and do not have appointments on the weekends or walk-in hours.

Please familiarize yourself with our office hours to see if they work for your family.

We have a physician on call 24/7/365. When our office is closed overnight and you have an urgent issue that cannot wait until morning, you can call our main number and the provider on-call can be reached to provide advice for your child's problem.

You may wish to check the "Is Your Child Sick?" section of our website for helpful information before using this service. Read more about After Hours care.

Make sure we participate with your insurance plan. 

It is your responsibility to know the limits and coverage of your particular health insurance policy, to show your cards to us at each visit, and be prepared to pay any copays or overdue balances at the time of service.

Our staff will do their best to assist you with insurance questions; however, If you have questions about your coverage, it is best to check with your specific insurance company.

Insurance copays are expected to be paid at the time of service. If you are unable to comply, you must make arrangements prior to the visit to set up a payment plan.

Please call our office to make an appointment.   Please let our staff know the reason for your appointment so that the appropriate type of appointment can be scheduled and the proper amount of time is allowed.  

If our nurse is on with another caller, you will be asked to leave a message and you will receive a return call.

For your convenience, well visits may be scheduled several months in advance. 

Our practice makes every effort to run on time with appointments but we understand things can happen.  Communication is the key!

As a courtesy, we will remind you of your upcoming appointments via phone or text message.  Please take the time to confirm your appointment if you're coming, or cancel if you know you cannot make it.  

We ask that you make every effort to arrive on-time for your scheduled appointment.  We understand things beyond your control can happen that may cause you to be late.  Please call and let us know if you are going to be more than 15 min late to an appointment as we may need you to reschedule.  

Missed Appointments  represent a cost to us, to you, and to other patients who could have been seen in the time set aside for you. We reserve the right to charge a fee for missed appointments.  We request that you kindly provide 24 hours notice for cancellation of any appointment.  Frequent late arrivals or missed appointments may result in your family being discharged from the practice.